Education - Bachelor's degree

Work Experience - 15+ years 

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Previous roles held at ARA - Audit, VRC, AGBM and Town hall meeting committees. Member retirement and insurance. ARA and PBA dashboard customization team.

Responsibilities at ARA - Accounting responsibility for ARA, Ara properties, billing and member rebates.

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Goals and aspirations for ARA To grow with the association.

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Accomplishments- Promoted to Finance Manager position.

Education: bachelor’s in information sciences from University of Illinois Chicago. (2022)

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Work Experience: Worked for 2.5 Years as Students Supervisor at UIC Bowling Alley 2018-2021, 1.5 year as Building Manager at UIC Student Center until 2022.

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Current Role at ARA: Digital Media & Information Technology Coordinator, also involved in IT Committee and Digital Media & Conventional Spanner Board Committee.

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Responsibilities: Provides strategic direction to ensure the stability of the company’s digital media and conventional infrastructure including monthly newsletter, ARA app, website, content research, designing, development and deploying. Provides office support for all the IT related platforms

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Education: Bachelor's of Science from Georgia Gwinnett College

Current Role at ARA: Member Services Coordinator for ARA & PBA

Responsibilities at ARA: Membership applications and renewals, assist with production of marketing materials, process account closures.

Goals and aspirations for ARA: Build strong relationships with current members by providing excellent service, and to grow ARA & PBA memberships by ensuring a smooth transition into the organization. My ultimate goal is to enhance member satisfaction, engagement, and organizational success!

Education- High School Diploma

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Work Experience- 17 years at KDP

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Current role at ARA- Field Operations Manager

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Responsibilities at ARA- Oversee TDM performance for compliance surveys and new members.

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Goals and aspirations for ARA- To grow maintain current members with superior customer service and grow our PBA member base.

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COMING SOON

Education: 2 years in Nursing 

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Work Experience: Worked in various fast-food restaurants and retail industries managing stores for 10 years and providing the best customer service. 

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Current role at ARA: Currently serving in the same position, serve as Social Director, liaison between the Board of Directors and the Staff.

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Responsibilities at ARA: Making sure that the Executive Committee and Board meetings are conducted in a timely and professional manner.

Accomplishments: I was handling administrative assistant responsibilities at NATA for 13 Trade Associations, traveling for quarterly meetings and making logistical arrangements. Took these learnings and implemented at ARA and continue to implement best practices. 

Education: Bachelor of Science degree in Mathematics, demonstrating her strong analytical skills and precision.

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Work Experience: Has over 12 years of retail industry experience, with a specialized focus on delivering excellent customer service.

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Goals and Aspirations for ARA: Aims to elevate member satisfaction, streamline the compliance process, and contribute to ARA's continuous growth and success.

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Accomplishments: Has efficiently managed numerous member complaints, resolved complex compliance issues, and consistently provided top-notch customer service, leading to improved member relations and greater adherence to ARA standards.

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Education: 2 years college in computer science.

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Work Experience: Worked at Arsh Food and Gas Inc independently managing the store for 10 years prior to joining ARA. Owned a cleaner and managed the business. Worked at vision computers as a technician. Tech support and assembling laptops and desktops.  

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Responsibilities at ARA: Making sure that surveys are done for the stores in my territory including managing the complaints for the customers. Making sure that they are resolved within a short period of time. Getting new prospects for the company. 

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Accomplishments; I had absolutely no sales experience in the past. In spite of that have been able to get few prospects for the company. I strive to make a sincere effort to be able to meet the standards required.