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STAFF MEMBERS

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Education - Bachelor's degree

Work Experience - 15+ years 

Previous roles held at ARA - Audit, VRC, AGBM and Town hall meeting committees. Member retirement and insurance. ARA and PBA dashboard customization team.

 

Responsibilities at ARA - Accounting responsibility for ARA, Ara properties, billing and member rebates.

Goals and aspirations for ARA To grow with the association.

Accomplishments- Promoted to Finance Manager position.

Izzat Mote

Financial Accountant

Izzat Mote

Finance Manager

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Nabeel started working with ARA in 2013. He advanced to the positions of Administrative Assistant, Member Support Representatives Support Manager, Vendor Relations Committee Executive, Building Support, and Board of Advisors Executive. Nabeel works with major vendors distributing and more than 50 vendors for grievances and store programs. 

He is responsible for building a trusting and honest relationship during each member interaction, both inside and outside of the Association. 

Nabeel’s hobbies include watching and cheering on all his home-grown teams. Nabeel lives with his family, father Zain, mother Ashraf and younger sister Safura in Duluth, GA. 

Nabeel Bana

Member Relations Manager

Nabeel Bana

Member Relations Manager

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Gerardo Olivo

Lead Territory Development Manager

Gerardo Olivo

Lead Territory Development Manager

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Education: Bachelor of Science degree in Mathematics, demonstrating her strong analytical skills and precision.

Work Experience: Has over 12 years of retail industry experience, with a specialized focus on delivering excellent customer service.

Goals and Aspirations for ARA: Aims to elevate member satisfaction, streamline the compliance process, and contribute to ARA's continuous growth and success.

Accomplishments: Has efficiently managed numerous member complaints, resolved complex compliance issues, and consistently provided top-notch customer service, leading to improved member relations and greater adherence to ARA standards.

Samrana Husain

Administrative Assistant

Samrana Husain

Administrative Assistant

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Education: 2 years college in computer science.

Work Experience: Worked at Arsh Food and Gas Inc independently managing the store for 10 years prior to joining ARA. Owned a cleaner and managed the business. Worked at vision computers as a technician. Tech support and assembling laptops and desktops.  

Responsibilities at ARA: Making sure that surveys are done for the stores in my territory including managing the complaints for the customers. Making sure that they are resolved within a short period of time. Getting new prospects for the company. 

Accomplishments; I had absolutely no sales experience in the past. In spite of that have been able to get few prospects for the company. I strive to make a sincere effort to be able to meet the standards required. 

Zain Wardhawala

Territory Development Manager

Zain Wardhawala

Territory Development Manager

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Education: 2 years in Nursing 

Work Experience: Worked in various fast-food restaurants and retail industries managing stores for 10 years and providing the best customer service. 

Current role at ARA: Currently serving in the same position, serve as Social Director, liaison between the Board of Directors and the Staff.

Responsibilities at ARA: Making sure that the Executive Committee and Board meetings are conducted in a timely and professional manner.

 

Accomplishments: I was handling administrative assistant responsibilities at NATA for 13 Trade Associations, traveling for quarterly meetings and making logistical arrangements. Took these learnings and implemented at ARA and continue to implement best practices. 

Ameena Lakhani

Executive Assistant to the Board of Directors at the Atlanta Retailers Association (ARA)

Ameena Lakhani

Executive Assistant

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Education: bachelor’s in information sciences from University of Illinois Chicago. (2022)

Work Experience: Worked for 2.5 Years as Students Supervisor at UIC Bowling Alley 2018-2021, 1.5 year as Building Manager at UIC Student Center until 2022.

Current Role at ARA: Digital Media & Information Technology Coordinator, also involved in IT Committee and Digital Media & Conventional Spanner Board Committee.

Responsibilities: Provides strategic direction to ensure the stability of the company’s digital media and conventional infrastructure including monthly newsletter, ARA app, website, content research, designing, development and deploying. Provides office support for all the IT related platforms

Muhammad Sunil Noorani

Digital Media & IT Coordinator

Muhammad Sunil Noorani

Digital Media & IT Coordinator

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Education- High School Diploma

Work Experience- 17 years at KDP

Current role at ARA- Field Operations Manager

Responsibilities at ARA- Oversee TDM performance for compliance surveys and new members.

Goals and aspirations for ARA- To grow maintain current members with superior customer service and grow our PBA member base.

Joseph Hubert

Field Operation Manager

Joseph Hubert

Field Operations Manager

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COMING SOON

MD Faruk

Territory Development Manager

MD Faruk

Territory Development Manager

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